C-Dory Factory Cutting Corners?

R

Rabbits Hutch

New member
Dont for a second think this has anything to do with the quality of their wonderful product...

I had the opportunity the other day to travel to St Louis and get eyes on my new 22' Cruiser.

The outer corners of the dining table were cut off. Literally they cut the corners. I can see where this may be for safety reasons, but there was no molding around the cut...just a raw edge from a saw.

Is this taking place on other boats?

Please let me know... maybe they just forgot the molding after the cut.

Gary R.
 
I doubt it very seriously. The table is edged on all four sides with a teak edge which is raised above the table level. The teak edges should all stop about two inches from the rounded finished corners of the table top itself. If the table edge didn't get finished, someone let it slip through at the factory. I also am pretty sure that the cabinet parts are sub'ed out to a company that uses laser guided saws for accuracy.
 
Gary,

I hate to say it but I've heard the same thing on a number of ocassions now. Everything from poor fit and finish to leaking boats.

The word on the street is that the company's financial situation is causing them to ship out boats as fast as possible which is never a good idea with a boat that has developed an excellent reputation over the years for quality.

GP
 
GP,

Think we live on different streets. I've seen a steady increase in quality on the CD's and many improvements. Almost all of the comments have been positive - and the rare problem is taken care of immediately by the factory.

This is in sharp contrast to other boat manufacters that I've purchased boats from. If you have problems with your C-Dory it would be interesting to know what they are, and what the factory has done about them.

Dusty
 
Well, nothing's perfect; but instead of asking the membership here, ask the factory. They have been wonderful to us regarding any problems, and if the table isn't correct get with the dealer and/or the factory.

If you look at the C-Dory charts they are putting out a lot more boats now, but if I go through the pictures on Toland boats, and newer boats, the workmanship of ours is clearly superior. The wiring and plumbing is done professionally, instead of as an afterthought. the fittings and doors have been upgraded. The Tolands clearly cared about designing and building good boats, I'm not questioning that, but the rest of the stuff appears to be better.

Boris
 
What most of us have been saying about the present factory's quality control and attention to customer satisfaction after sale is right on and represents an admirable standard for the rest of the industry.

The "word on the street" may be wishful thinking that they're saying out in the alley behind a competitors shop during a work-break, hoping to get a bigger part of the boatbuilding action.

Joe.
 
Godfry Paul":2do46rxz said:
Gary,

I hate to say it but I've heard the same thing on a number of ocassions now. Everything from poor fit and finish to leaking boats.

The word on the street is that the company's financial situation is causing them to ship out boats as fast as possible which is never a good idea with a boat that has developed an excellent reputation over the years for quality.

GP
Click to expand...

I would say first off, after talking to many boat owners in my fishing club when I first got my palmer, they all stated most new boats all had minor details that needed to be ironed out. That it is common from any boat manufacturer. As far as major problems I think Cdory has a pretty good track record of taking care of anyone who does. Remember the Caty Mae. I'm not sure which street you live on but here in Cdory town ( cbrats) It seems like most everyone is pretty pleased with both the boats and the factory's level of service. I know I have nothing bad to say about them, and think they do a bang up job :thup :thup . You have to remember these boats are made by people. I know in my work mistakes are made ( although I try to avoid them), but as long as they are corrected, the customer ends up happy. As my father and mentor in business says " you don't know how good a vendor really is until you have problems" . Which basically means everyone is going to make mistakes but it is how we correct these that will set us apart or leave us trailing behind. Just my $.02

Wishi I was fishin
Sark
 
Gary,

It may be that the table top was just an aberation of some kind. Was everything else on the boat ok? Tight and solid? Did it ride well?

There may just be a rogue man with a circular saw on the loose.

GP
 
I hate to say it but I've heard the same thing on a number of ocassions now. Everything from poor fit and finish to leaking boats.

The word on the street is that the company's financial situation is causing them to ship out boats as fast as possible which is never a good idea with a boat that has developed an excellent reputation over the years for quality.
Click to expand...
GD - I noticed you don’t list a boat in your profile, however in previous post (in other threads on this site), you indicated you have a 22’ boat and I assumed it was a newer C-Dory.

If it is, what is the quality like?
Are you happy with it or have you found problems that have not been taken care of?

The reason I ask is that your statement seemed to come from left field. There is not a product on the market that doesn’t have someone unhappy with it. However, you make it sound like this is a common occurrence with C-Dory.

I had previously scheduled a visit with the factory today, for their input on modifications on my boat and will bring a copy of your statement for their reaction. This is not to cause controversy. If it is true, I want to know. If it is not (which I am inclined to believe), they should have a chance to defend themselves.
 
I also saw a new boat with the table that did not have teak trim in the corners... I very much doubt that this is a quality control issue but more of a safety issue..on my table with it's 90 degree corners I have cracked my head several times...it makes a sharp pointy edge...not good..
I don't think I care for the unfinished look of the bare corners, safer now, but somewhat different .... I am sure somewhere someone sells teak molding that is for rounded corners.....that would look finished...and remove that sharp edge.
I agree with Dusty....I think the quality control is excellent, and the factory support is first class....

Joel
SEA3PO
 
As a recent purchaser (August 2005), and with 100 hours already on my engines, I think I can attest to the quality of the product, and just as important, the quality of the customer service. Every nit picking things(and there was only a couple) I complained about were taken care of, my engines have been flawless, and the boat is perfect, not even any stress cracks, and I've been out in some stress producing seas. Example of the customer service: recently the latch on the starboard sliding window fell off. Called Scott Mathews at the factory and he sent me not one, but two replacement handles. BTW, I had complained on this site about the setee table not staying firmly in place when leaned upon in rough weather.....well, the fix offered here works. Simple; a pin through the clips that hold the table solved the problem.
 
Patty here. I see 2 issues here. The first regards an unfinished raw wood corner---definitely a mistake and I'm sure it will be fixed. The second issue regards the untrimmed rounded corner. If you want to clean crumbs and other messy stuff from your table, it's very handy to have a place to push the junk off and the untrimmed corners allow for that. IF the C-Ranger Tug happens for us that is one change I am requesting---the current table has a raised teak lip all the way around.
 
A look at the 'kitchen' counter teak trim on the SBSC hull model for the Ranger R25 shows the 'broken corner' design common on ships and small boats which allows easy cleaning as per Patti....

Every contact I have had with the factory and Washington sales ppl has been positive and I am certain they would welcome the opportunity to explain and make you happy.

I, too, have not heard any negative 'word on the street' about C-Dory. On the contrary, they have been very extra patient and understanding in dealing with me and anxious to please everyone with whom I have visited.

John
 
I seem to recall a similar off-the-wall critical post on the C-Dogs website a couple of months ago. In that case I think it was also touting the Cape Cruiser. Could it be the same person?

Norma
 
I also had my starboard window handle fall off. C-Dory rep said they'd be happy to replace it, but why not just try to Crazy Glue it back on. Voila!

Also had a mama racoon tear out some floatation from under the seats last year. C-Dory factory rep sent me free, and postpaid - a trunk-sized box of new flotation (for a two foot-square holes) and walked me through installing it. My insurance company wouldn't cover it - but C-Dory did.
 

OK, everyone please stop...take a deep breath and relax for a second.

I started this thread and "C-Dory cutting corners " has NOTHING to do with whether or not the product is good or not. Geez, how did this spin out of control? ha ha ha

The question I posed is literal... no hidden meaning. None. It is literally about cutting the outer corners of of tables...

C-Dory cut the outer corners off of the dining table on my new 22' Cruiser. I simply wanted to know if this is something new? Do other new boats have this?

Love the passion you all have... but I think my intent is lost here as I really wanted to know abou this.

Thanks,

Gary R.
 
Gary,

The cut corners didn't bother me - It's that "Go Army Beat Navy" that gets me right over the shark-chaser! :lol: :lol:

Dusty (Who did his turn at JSTPS)
 
Remember C-Brat brothers and sisters today is a full moon I think. PG why don't you put more info in your profile? Do you have or ever own a boat ? My Dad always use to say to me, do not let fear and comment sense stop you go for it? If you do not have a boat and thinking about maybe buying a C-Dory, go for it ,do not let a little saw cut stop you, I can tell you that you will be a happy little Brat that is C-Brat owner.


Gary SEARAM

My ROADRAM is a mighty Cummins not perfect but I love my truck.
 
Gary I think that what happen with you table is a safety issue. They probably decided to cut the corners , but I am sure that they had a table all ready build took it and cut the corners. I know does not look right but, I am sure that they will be fixing that on all there next boats? I like they idea I will be doing the same thing with my table. Gary you have a great boat.


Gary SEARAM
 
Personally, and I am being nice here, I'm getting tired of individuals that use this site to complain about their boats or their dealers or the Factory. I question their motives, judgment and ability to look after their own interests.

For those of you that have a problem with your boat, take it up with the dealer. If you've got a problem with the dealer, take it up with the Factory. If your not capable of getting results and remain dissatisfied, sell the boat, chalk it up to experience and purchase something else.

Please quit bothering 99% of the members who understood what they were buying before they bought it, remain satisfied with their choice and would prefer to expend their engeries on this site in a positive manner rather than feeling compelled to defend their passion.
 
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