Seattle Boat Show 2011- a dealer's perspective

Matt Gurnsey

New member
This started as a response in the Seattle Boat Show/C-Brat Gathering thread, but I decided it needed to be outside that thread, but was information that many of you would find interesting- Matt


Well, now that the new year is here, we can talk with a bit more certainty of what will be at the show.

Spaces have been assigned (although some changes are still possible) and I will be working this week on the layout of the Kitsap Marina space.

The Bad news- We will have no C-dory's in our booth. With the current state of the economy, it is not financially possible to have boats in stock. We will focus on the three lines of motors and two lines of trailers we carry. We have product in stock, and know what availability will be as we go into 2011.

The Good news- The current plan is for Master Marine to have a 22 Cruiser in their space. They have a 2011 that a customer cancelled on, so it is currently available, and planned to be at the show. We will both be offering C-Dory's for special order, with lead time in the 3-4 month range at this time.

Why aren't there going to be more boats shown, I hear you asking? Simply put- money. The factory doesn't have the budget to build half a dozen different boats on spec right now, nor do they have the ability to pay for boat show space to show them.

The Seattle Boat Show is an expensive undertaking. Tens of thousands of dollars expensive for a modest display. Hundreds of thousands for displays like Sea Ray or Bayliner. Plus the time to set up, cost of transportation and set up crews, displays, carpet, fixtures: it all adds up.

We dealers don't have the spare cash lying around to be buying boats for stock, and flooring is not available through normal (and very limited) sources on C-Dory's at this time.

Additionally, we need to focus on products that offer us the most support financially for the show. Engine manufacturers offer money to be applied to advertising, and boat shows count as an advertising expense. Some larger boat manufacturers offer support as well, and dealers will take advantage of this help and display these brands prominently.

Two years ago, Fluid Marine provided about half of the cost of the boat show space, and Suzuki helped as well. The boats displayed were boats that existed in the two dealers inventory.

Last year, there was no factory participation in the cost of the display, and Kitsap and Master Marine provided the boats as before. The situation for this year is the same, but both dealers have sold out of product, so there are few options for boats to show.

I have had offers of C-Brat owner's boats for display, but this isn't possible either, as the boat show rules allow current, or immediately previous model year, un registered vessels be shown. For this year that would mean 2010 and 2011 product. Last year they allowed two year old unregistered vessels to help out the dealers, but that was an unusual event.

Plus, even if we could show a C-Brat's boat, most of you have customized your boats to be what you want, and to sell off of them would be very difficult. Buyers could be turned off by an addition that makes your boat "perfect" for you, or they might want something they see that you have done that would be very labor intensive (expensive) for us to do, raising the price of the boat unreasonably.

And C-Dory's are already getting expensive in comparison to other boats out there. A 25 Cruiser is pushing $100K by the time it's outfitted, a 22 Cruiser close to $60K. C-Dory's are expensive boats to produce, with many labor intensive construction techniques that make them the wonderful boat that they are. As price increases, the number of potential buyers decrease. Any customizing adds to the cost, which will reduce the number of potential buyers.

Which may be why so many owners are tinkerers as well, and enjoy doing their own work on the boats. Which is another reason to show "virginal" boats. Buyers need to be able to see the blank canvas that they will be able to turn into the boat of their dreams.

Sticker shock may be the norm at this year's boat show, as production levels have dropped off, and many builders aren't doing the volume to get any discount on materials used in construction. Plus fixed costs are being split between fewer boats. Prices will have to go up to accommodate this scenario. Or builders will stop building.

Fortunately, Triton remains committed to the C-Dory product line, and plans to ride out this current situation until financial times improve. This will mean fewer boats produced, and few boats sitting in dealer inventory. It will mean waiting longer to get a new C-Dory, but it will allow buyers to get the options they want, and not compromising by taking the boat that is available.

Potential buyers will need to plan ahead. If you want a boat for the summer season, ordering at the SBS will give you the best chance of that, although it will not be guaranteed.

Sorry for the lengthy post, but some of you find the "behind-the-scenes" world of the dealer interesting.
 
Well put with good information. I would guess that many other boatbuilders are doing the same. I liked looking at the boats at the shows but the accessories are really why I went. And this year I might attend for the same reason as well. Seattle usually has some good free seminars too.
 
Thanks Matt, for spelling it out for us. Will there be any of the C-Dory posters from last year, or C-Dory display,, video or photos, so folks will know you can make the boats available to them?

We all know how tight things have gotten, so I for one, am glad to know you will be there to share the word.

Harvey
SleepyC :moon
 
Matt,

While our boats may not be of much help, is there anything (short of buying a new boat ;) that we can do to help you guys out? The C-brats posters might be useful as the boat does come with the best support group/family of any in the business.
 
I think one thing we can do (and many of us do it already) is wear our C-Dory hats, vests, etc. I have sometimes been stopped by people interested in the boat who have seen the logo. We wish all you dealers and the factory a good boat show.
 
As well as hats and vests one can wear the famous C-dory grin! Comes from having an awesome boat and a family of friends to hang out with. Hard to beat! I seem to catch myself grinning at about 15 knots as I bop along looking at the beach George
 
Odd idea - is there a version of the 2011 C-Brats calendar that could be printed on one page and handed out by the two dealers? Essentially, this is asking whether the C-Brats want to promote themselves. <smile>

I could see a special "tip jar" just for this effort.
 
Along the lines of Centerisland's post, it would not be cost intensive to represent the C-Dory line with videos played on a continuous loop on a TV/computer or for some dealer folks to create a hard copy poster board with various photographs. Just a thought.

Good luck at the boat show.
 
My local yacht club (Meydenbauer Bay YC) has a SBS booth each year where we recruit new members. I've worked the booth for a "shift" the last few years, and we have a monitor that continuously projects rotating images from a DVD. That, plus a blown up image of a large wagon wheel we did for our 60th anniversary with 60 boats. :)

Anyway, maybe one of the C-Dory dealers at the show could indeed show a loop of C-Brat images.
 
I'd just like to add my voice to those who have asked how we Brats can help at the SBS. I will certainly wear my vest -- that is a great idea.

Matt, thanks for sharing the challenges. While none of this comes as a surprise, it's good to get the word out there so as to quell any rumors that might arise from the absence of a formal C-Dory presence.

Warren
 
I made a C-Dory slide show DVD that Scot Reynolds played at the SBS the last year of the Reynolds C-Dory era. I can make that available to Master Marine or Kitsap Marina if they are interested (it seems it should be where the one boat is going to be if it is used at all). PM me if interested. It has quite a few CBGT images that some of you will certainly recognize. I will put it up on YouTube and post the link...
 
I never wear a hat, but I sure would wear my C-Brat hat and vest at the SBS. I have worn the vest there before and it works.

Harvey
SleepyC :moon

IMGP0884.thumb.jpg
 
Matt,

A Very informative description of items that go on behind-the scene's, thank you.

It seems that getting a seriously interested customer into a C-Dory might be the challenge when the economic climate precludes having "display models" on hand. Here is yet another idea you might consider.

Year's ago I was outfitting my woodshop, and began to look at "Grizzly Tools" as a source. (Yea, yea, I know real woodworker's laugh at Grizzly tools - but they met my needs and budget.) The problem was that it's often difficult to find and inspect the larger Grizzly Tools.

I presented this concern to Grizzly and they gave me the name/location of three people within 50 miles of my home, who'd bought the very item(s) I was interested-in. I contacted a couple of the folks, visited them, looked and talked about the merits of Grizzly Tools, and promptly bought them.

A similar strategy might work for C-Dory's of various models. If you keep a map of C-Brat's handy, you could pretty easily refer serious customers to Brat's (who we all know are wildly in love with their vessels!)

...just thought, but it's a resource that wouldn't cost anything!

Best,
Casey
 
We used to take a turn manning an "Ask An Owner" table that was set up at the manufacturer's motorcoach display at the FMCA (Family Motor Coach Association) conventions. Perspective owners could look over the display and then visit with current owners... always enthusiastic, we'd tell them about the advantages of ownership and what the owners group offered. There is no question it helped with sales. This was with the full encouragement/support of the manufacturer.

Anything that brings more people to spend more time in a display is good. Trying to sell boats without a full line of boats to look at is going to be tough under the best circumstances.

We came to the 2006 SBS to order a boat. Well, first we wanted to see a boat. When I asked about a demo ride (the factory was selling direct at the time), I was told, "We don't have a demo boat." I was shocked that they expected people to buy without any time on the water. It was then that a C-Dory owner - who we now know as Starcraft Tom - tapped me on the shoulder and asked if we wanted to go for a ride. Had Tom not made that very gracious offer, we probably would not have bought a boat at that time. Seeing how Tom's boat was equipped with electronics also helped immensely. The fact that the factory didn't align with owners to encourage "Show and Tell" always seemed like a HUGE shortcoming in their ability to market. The dealers are great, but they can't be everywhere and they don't always have a boat they can put in the water (well, Mark at Wefings understands how important that is).

I can also understand how the manufacturer and dealers might consider the owners group a "loose cannon", but without the support of THIS owners group, I might not currently be an owner. I know there are many others whose experience is similar.

Hope to hear good news from all the participants and attendees of this year's SBS.

Best wishes,
Jim B.
 
I too had a simular experience in my purchase, the N. Calif dealer had a boat, however no engine was mounted and they would not mount the motor until purchase. Tom also answered the call and offered a test drive, however was able to find that Boondocks boats in Bellingham had a used boat, so I drove up from Sacramento and did a test drive, a few weeks later the boat was mine. My wife would have never allowed me to buy the boat without that test drive.
 
This is a marketing challenge for sure. But remember that in 2006 Ranger pre-sold a significant number of R25s with nothing more than a hull and brochures. You have to have something physical at the show. So you can't have everything you used to have, CD16s, CD22s, CD25s and Tomcat 255s. And you can't use owner boats. Well, to quote Knute Rockne (maybe?) "When the going gets tough, the tough get going!"

Master Marine has one CD22. That is great. As far as I know, nobody from Master Marine has been on this site since what's-his-name left several years ago. I guess Kitsap can tell folks to go over and look at Master Marine's display model!

I think Kitsap Marine can still sell C-Dorys at this show. OK, take orders for a spring or summer delivery - that is what C-Dory used to do in the Kent and early Auburn days anyway. Both our purchases were simply to get a spot in the production calendar. Nothing wrong with that.

To sell boats I suggest you need BIG foam core mounted posters on tripods showing all the models, with the "Boat Show Special" standard features and pricing sheets. You need a catalog or brochures that people can pick up and take away. I guess you know this.

But really you need a collage of photos of real people enjoying their C-Dorys and having fun at C-Brat Get-Togethers, and a video of the same kind of stuff that plays in a loop. A little editing and this collage could still work (get rid of "2005"!):

Freehand_C_Dory_Collage_2005_001.jpg

And here is a video slide show I made that C-Dory used at the SBS in the waning days of the Reynolds era.

Permission is hereby granted to use these materials!

The collage and the video just seem vital in marketing C-Dorys at the SBS. Some people never get it, they think the C-Dory is about the boat. That is only partly true, and very small part of it. It is about the camaraderie and good times, the "family" that comes built-in with every C-Dory - the C-Brats. C-Brats is simply C-Dory's best marketing tool. Jeff Messmer understood it. He knew that virtually every C-Dory buyer checked out C-Brats before deciding on the purchase. Scott Boysen gets it. So go for it! Lets get the factory a nice backlog of orders in January!
 
Actually I like this one better, I did it in 2004, but since the boats are essentially timeless, it still works. People having a great time with their boats, that is the marketing theme. I have the PSD file, and can get this printed to whatever size works.

Freehand_C_Dory_Collage.sized.jpg
 
Another thought, then I will shut up.

When life serves you lemons, make lemonade. PROMOTE that these boats are custom built to order not sold out of stock. Get a banner with letters 24" high that proudly proclaims (with apologies to Burger King I guess): "Your C-Dory. Have it your way! Every C-Dory custom built to your specifications!"

Think about it. This is really in everybody's best interests. The buyer gets the boat he wants. His (her) color. Tall top or standard. Trim tabs, windlass, Wallas, whatever. The buyer doesn't have to settle for a boat in stock that is not exactly right. The dealer does not have to pay flooring (even could get it) on a boat that is not exactly right for anybody.

Write contracts and take deposits at the SBS. That was the norm and boats sold out of stock the exception until Latham decided to Baylinerize the marketing of C-Dorys anyway.
 
How much does it cost for a non-profit group to have a booth at SBS?

I was thinking that if the factory were to underwrite the cost of the booth, with the understanding that there could be no salespeople, just owners, it might provide good exposure. Brats could refer people to various dealers for purchasing information.

Something to think about for next year?

Warren
 
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