Part 1: Lost and Found
I live in Niger, West Africa, a country that was just designated by the U.N. as the poorest on earth, recently beating out Sierra Leone. If any of you watched much (pre-Katrina) news, you’ve probably seen pictures of the place. Generally speaking, seeing pictures of where you live on CNN is not a good thing. When more than one CNN news crew is around town, it’s definitely bad. When a big name domestic anchor like Anderson Cooper shows up, it’s time to go on vacation.
I was happy to go on vacation this past July, not only because of CNNs arrival, but because it meant my long awaited trip up the inside passage. I bought my C-Dory in the Seattle area a year ago, and left it in Oak Harbor, where EQ was to install a 15-horse kicker, a radar arch and some new electronics, including radar, a chart plotter and a few other items. I’d made the arrangements for this work over a year ago, and had been in intermittent touch with Les ever since. My last e-mail from him had been a week before my scheduled arrival, and he said he was confident it would be ready when I got there.
I arrived in Oak Harbor on July 14th, rented a car and drove up to Deception Pass. As I pulled into EQ Harbor Services parking lot, I spotted my boat in their yard, but it didn’t appear that anything had been done yet. I still had a week before I left on my trip north, though, and hoped that they were, in fact working on it. I went into the office, introduced myself as the owner of the Aiviq, and asked Kathy what the status of it was. She said “you need to talk to Les”, in such a way that my heart sank a little bit.
Les ushered me into his office, and allowed that there had been a little hitch. “We finally found your boat yesterday” he commenced, “so I think we’ll be able to get started on it first thing next week”. Well, he had adeptly succeeded in deflecting my attention from the fact that they hadn’t started work on my boat, yet.
“Found it?” I asked? “You forgot which storage lot I had it at?”
“No, I knew where you were storing it, but it’s been missing”, he replied.
“Missing, as in the storage lot had moved it to another parking place?”
“No, it’s been lost. I’ve spent the past month searching all over Oak Harbor for it”
I glanced out the window at my boat sitting in the yard to reassure myself that this had a happy ending.
Last December I had arranged to have the boats inboard engine serviced and winterized at another marina, Cap Santè Marine, because EQ Harbor Service only worked on outboards. Cap Santè had picked up my boat at the storage yard and towed it to their workshop in Anacortes for the work. When it was done, they had e-mailed me that the boat was being towed to EQ. Les said that they had called him, and he’d asked them to bring it over. It had never showed up, but he didn’t think much of it, figuring that they had towed it back to the storage yard instead.
When I called in March to check on progress, Les figured he’d get to it soon, but had been so busy that he didn’t actually get around to it until Mid June. He drove down to the storage lot where the boat had been stored to look for it, but it wasn’t there. He called Cap Santè in Anacortes, but they said they had a work ticket saying it had been towed from their yard to EQ in January. Les tried to contact their tow driver, but he had apparently been fired not long after that. Les started scouring other marinas and storage lots in the area on the chance that it had been miss delivered to the wrong place. Nothing.
He talked to Cap Santè Marine several times, but they were completely clueless as to what had happened to the boat. Finally, the day before I arrived, he had an errand he was running in Anacortes, and stopped by Cap Santè Marine to have a look around. Sure enough, my boat was sitting in a back corner of their storage lot, where it had apparently sat since December. He towed it back to his shop, and that is where I saw it the next morning when I arrived. Really I’m grateful for the way Les handled it. If I’d been sitting in Niamey knowing my boat was missing from December through July, I’m pretty sure I’d have died of a heart attack.
Anyway, we were supposed to be leaving Oak Harbor for the trip north on July 21, but EQ didn’t get started on my refit until the 18th. It was clear that they weren’t going to get everything finished in time for us to start on schedule, but they did work like yeomen and mange to get all of the important stuff installed, including the kicker, radar arch, radar/chart plotter, anchor windlass, fuel flow meter, new stove and new batteries.
They had been going to install a battery combiner switch and trim tabs, too, but hadn’t gotten around to that. Les strongly recommended the trim tabs, but we were already a couple days behind schedule, and I didn’t want to wait for them, a decision I would regret. As usual in the end, EQ did top quality work in record time. They finished up on the 22nd, Les launched the boat and I single-handed it to Oak Harbor, where my wife and kids had arrived 2 days before and were staying in a hotel. I wanted to get them moved onto the boat that night so we could get an early start the next morning, but Prakah wanted one more night in a hotel before being confined to the misery of the boat.
The next morning we went shopping, and I had to turn in the rental car, so we didn’t get out of the Marina until after noon. I’d wanted to get to Bedwell Harbour in British Colombia that night to clear customs and make up some of our lost time. We only made it as far as Anacortes, though, which is only 10 miles or so from EQ Harbor Services where I had launched the boat the day before.
I live in Niger, West Africa, a country that was just designated by the U.N. as the poorest on earth, recently beating out Sierra Leone. If any of you watched much (pre-Katrina) news, you’ve probably seen pictures of the place. Generally speaking, seeing pictures of where you live on CNN is not a good thing. When more than one CNN news crew is around town, it’s definitely bad. When a big name domestic anchor like Anderson Cooper shows up, it’s time to go on vacation.
I was happy to go on vacation this past July, not only because of CNNs arrival, but because it meant my long awaited trip up the inside passage. I bought my C-Dory in the Seattle area a year ago, and left it in Oak Harbor, where EQ was to install a 15-horse kicker, a radar arch and some new electronics, including radar, a chart plotter and a few other items. I’d made the arrangements for this work over a year ago, and had been in intermittent touch with Les ever since. My last e-mail from him had been a week before my scheduled arrival, and he said he was confident it would be ready when I got there.
I arrived in Oak Harbor on July 14th, rented a car and drove up to Deception Pass. As I pulled into EQ Harbor Services parking lot, I spotted my boat in their yard, but it didn’t appear that anything had been done yet. I still had a week before I left on my trip north, though, and hoped that they were, in fact working on it. I went into the office, introduced myself as the owner of the Aiviq, and asked Kathy what the status of it was. She said “you need to talk to Les”, in such a way that my heart sank a little bit.
Les ushered me into his office, and allowed that there had been a little hitch. “We finally found your boat yesterday” he commenced, “so I think we’ll be able to get started on it first thing next week”. Well, he had adeptly succeeded in deflecting my attention from the fact that they hadn’t started work on my boat, yet.
“Found it?” I asked? “You forgot which storage lot I had it at?”
“No, I knew where you were storing it, but it’s been missing”, he replied.
“Missing, as in the storage lot had moved it to another parking place?”
“No, it’s been lost. I’ve spent the past month searching all over Oak Harbor for it”
I glanced out the window at my boat sitting in the yard to reassure myself that this had a happy ending.
Last December I had arranged to have the boats inboard engine serviced and winterized at another marina, Cap Santè Marine, because EQ Harbor Service only worked on outboards. Cap Santè had picked up my boat at the storage yard and towed it to their workshop in Anacortes for the work. When it was done, they had e-mailed me that the boat was being towed to EQ. Les said that they had called him, and he’d asked them to bring it over. It had never showed up, but he didn’t think much of it, figuring that they had towed it back to the storage yard instead.
When I called in March to check on progress, Les figured he’d get to it soon, but had been so busy that he didn’t actually get around to it until Mid June. He drove down to the storage lot where the boat had been stored to look for it, but it wasn’t there. He called Cap Santè in Anacortes, but they said they had a work ticket saying it had been towed from their yard to EQ in January. Les tried to contact their tow driver, but he had apparently been fired not long after that. Les started scouring other marinas and storage lots in the area on the chance that it had been miss delivered to the wrong place. Nothing.
He talked to Cap Santè Marine several times, but they were completely clueless as to what had happened to the boat. Finally, the day before I arrived, he had an errand he was running in Anacortes, and stopped by Cap Santè Marine to have a look around. Sure enough, my boat was sitting in a back corner of their storage lot, where it had apparently sat since December. He towed it back to his shop, and that is where I saw it the next morning when I arrived. Really I’m grateful for the way Les handled it. If I’d been sitting in Niamey knowing my boat was missing from December through July, I’m pretty sure I’d have died of a heart attack.
Anyway, we were supposed to be leaving Oak Harbor for the trip north on July 21, but EQ didn’t get started on my refit until the 18th. It was clear that they weren’t going to get everything finished in time for us to start on schedule, but they did work like yeomen and mange to get all of the important stuff installed, including the kicker, radar arch, radar/chart plotter, anchor windlass, fuel flow meter, new stove and new batteries.
They had been going to install a battery combiner switch and trim tabs, too, but hadn’t gotten around to that. Les strongly recommended the trim tabs, but we were already a couple days behind schedule, and I didn’t want to wait for them, a decision I would regret. As usual in the end, EQ did top quality work in record time. They finished up on the 22nd, Les launched the boat and I single-handed it to Oak Harbor, where my wife and kids had arrived 2 days before and were staying in a hotel. I wanted to get them moved onto the boat that night so we could get an early start the next morning, but Prakah wanted one more night in a hotel before being confined to the misery of the boat.
The next morning we went shopping, and I had to turn in the rental car, so we didn’t get out of the Marina until after noon. I’d wanted to get to Bedwell Harbour in British Colombia that night to clear customs and make up some of our lost time. We only made it as far as Anacortes, though, which is only 10 miles or so from EQ Harbor Services where I had launched the boat the day before.