Avidmagnum12
Member
On our trip through the Lake Okeechobee waterway, we ran into a problem while locking through the St. Lucy Lock that took me by surprise. We have in the past taken hold of two lines(when possible), one at the helm position and one at the stern. At this lock, the operator refused to hand one to me at the helm position and insisted that I exit the cabin and make my way to the bow and he would toss me a line. I tried to reason with him, but he insisted that I get on the bow (foredeck) or exit the lock. I tried reasoning with the lock keeper for over five minutes, he could not see that staying at the helm was safer.
Here are my emails to his supervisor with his responses.
C-Otter:Mr. Marshall
Thank you for taking the time to address the concerns that we have had at the St. Lucy lock. We have had the same problem at that lock on two separate occasions. The first being Tuesday January 14,2020, and again on our return passage on Sunday January 19, 2020. Both times the same lock operator was on duty. In each case, I requested that he lower a line so that I could control my vessel from my position of safety in the cabin by reaching a line through the window as I have done safely before multiple times in locks, including the other locks on the Okeechobee system. (Great service at all the other locks! The operators there are to be commended.) My wife also handles a line at the back of the boat.
Both times I was refused a line at my helm position and was told that I must leave my positive of safety and make my way forward to the bow of the boat. I informed the operator that I had safety concerns with that and was told to follow his orders or vacate the lock. Our boat trailer was on the other side of the lock and so I reluctantly complied and exited the cabin and worked my way forward to the unsteady foredeck. I tried to explain the situation with him. He said that he was doing his job and said a bow and stern line are required. I replied that two lines are important for safety, but my foredeck was not a safe place for me. He went and brought out a copy of Notice of Navigation 2019-001 and said that the bow stern rule was in there and so I had to be on the “pointy” end of the boat. If that’s stated in the Notice, neither my wife or I could find it. In fact, on the USACE Locking page it states that, and I quote, “ Safety is the prime consideration when locking any type of vessel through a lock. Operators must require all passengers to wear a coast guard approved life jacket, and make sure no one in your boat is standing on the foredeck or on the roof when you’re passing through a lock.”
Many of my boating friends are in the aging population with minor physical issues, some with true handicaps, but tend to have excellent boat handling skills. They have given up their go fast boats, large cruisers and more difficult to handle sailboats. The boats they tend to own now are smaller and easier to handle like C-Dory’s, small Ranger Tugs and Rosboroughs.
Solutions
No one should ever be forced to go out on the foredeck of a vessel.
Requests to have have a couple lines lowered as one comes into the lock, rather than tossed, should also be honored. The ropes should be at a reasonable spacing for the craft. (All other locks that we’ve been on already have lines down to speed locking times, but they do get wet.)
Elderly, injured and handicapped people should be treated with respect and not marginalized. Reasonable requests should be honored as long as they can complete the task safely, securely and with reasonable efficiently. Bullying is never to be tolerated.
I don’t know what your Federal mandates dictate, but in the Florida State Park service we are required to take training to acquaint ourselves with the Americans with Disabilities Act yearly. I feel that it’s important to renew our commitment to service.
I’m sure that by working together this incident can be easily remedied and put behind us. My concern is not for myself, but the others that follow after. If you have any questions or comments within the next couple of days feel free to contact me. After you discuss this situation with the lock tender, I’d like an update.
Response:
1: Lines are generally hard to just lower directly to an individual at lower pool. The issue is that when the line are lowered down individually, is that people start reaching too far and have falling into the lock chamber. We will make sure that our operators are communicating clearly that the lock line are being lowered to the vessels deck.
2: The operator is following the rules for a bow and stern line per the operators training and locking brochure (see attached), as with any rule there will always be situation for things to be handled differently. The bow and stern lines are the safest way to lock through.
3: The lock lines provided at St Lucie Lock are keep on the top of the lock wall due the differential in pool levels. This keeps them from getting fouled in boat motors while entering and exiting the chamber (lessons learned).
4: The operators are to be courteous and respectful to all of our customers.
C-Otter:
Mr Marshall
I have no problem with the safety rule of having a bow and stern line, however, the problem I had was being put in a dangerous position standing on the foredeck which is forbidden by the Corp of Engineers website. I can handle a bow line through the window safely.
I guess I’m looking for clarification....When I next go through the St. Lucy lock will I be able to take a bow line and control it through my cabin window?
Yes or No?
Respectfully Tom Schulke
Response: Mr. Schulke,
The lock requires two lines for safety in the chamber. Maybe you have a cleat somewhere between the bow and mid ship that could be used. This would keep you from having to get all the way out on the bow of your vessel.
Thanks
C-Otter:I then sent two photos to Mr Marshall with a side view of our boat and the cleat location by the helm. In retrospect, I should have sent them with my first contact.
Response: Mr.Schulke.
The pictures make it clear and yes that cleat is a exceptional location.
In conclusion:
So hopefully the problem is solved ( thanks to Mr. Marshall’s professionalism) and boats like ours will be locked through without having to go on the foredeck. The supervisor was able to see that our boats are “exceptional “ but we already knew that. I’d like to know if any other C-Brat has a problem in the future. Another C-Dory locked through on a different day and had no problems but a different operator was on duty. Have fun and be safe.
Here are my emails to his supervisor with his responses.
C-Otter:Mr. Marshall
Thank you for taking the time to address the concerns that we have had at the St. Lucy lock. We have had the same problem at that lock on two separate occasions. The first being Tuesday January 14,2020, and again on our return passage on Sunday January 19, 2020. Both times the same lock operator was on duty. In each case, I requested that he lower a line so that I could control my vessel from my position of safety in the cabin by reaching a line through the window as I have done safely before multiple times in locks, including the other locks on the Okeechobee system. (Great service at all the other locks! The operators there are to be commended.) My wife also handles a line at the back of the boat.
Both times I was refused a line at my helm position and was told that I must leave my positive of safety and make my way forward to the bow of the boat. I informed the operator that I had safety concerns with that and was told to follow his orders or vacate the lock. Our boat trailer was on the other side of the lock and so I reluctantly complied and exited the cabin and worked my way forward to the unsteady foredeck. I tried to explain the situation with him. He said that he was doing his job and said a bow and stern line are required. I replied that two lines are important for safety, but my foredeck was not a safe place for me. He went and brought out a copy of Notice of Navigation 2019-001 and said that the bow stern rule was in there and so I had to be on the “pointy” end of the boat. If that’s stated in the Notice, neither my wife or I could find it. In fact, on the USACE Locking page it states that, and I quote, “ Safety is the prime consideration when locking any type of vessel through a lock. Operators must require all passengers to wear a coast guard approved life jacket, and make sure no one in your boat is standing on the foredeck or on the roof when you’re passing through a lock.”
Many of my boating friends are in the aging population with minor physical issues, some with true handicaps, but tend to have excellent boat handling skills. They have given up their go fast boats, large cruisers and more difficult to handle sailboats. The boats they tend to own now are smaller and easier to handle like C-Dory’s, small Ranger Tugs and Rosboroughs.
Solutions
No one should ever be forced to go out on the foredeck of a vessel.
Requests to have have a couple lines lowered as one comes into the lock, rather than tossed, should also be honored. The ropes should be at a reasonable spacing for the craft. (All other locks that we’ve been on already have lines down to speed locking times, but they do get wet.)
Elderly, injured and handicapped people should be treated with respect and not marginalized. Reasonable requests should be honored as long as they can complete the task safely, securely and with reasonable efficiently. Bullying is never to be tolerated.
I don’t know what your Federal mandates dictate, but in the Florida State Park service we are required to take training to acquaint ourselves with the Americans with Disabilities Act yearly. I feel that it’s important to renew our commitment to service.
I’m sure that by working together this incident can be easily remedied and put behind us. My concern is not for myself, but the others that follow after. If you have any questions or comments within the next couple of days feel free to contact me. After you discuss this situation with the lock tender, I’d like an update.
Response:
1: Lines are generally hard to just lower directly to an individual at lower pool. The issue is that when the line are lowered down individually, is that people start reaching too far and have falling into the lock chamber. We will make sure that our operators are communicating clearly that the lock line are being lowered to the vessels deck.
2: The operator is following the rules for a bow and stern line per the operators training and locking brochure (see attached), as with any rule there will always be situation for things to be handled differently. The bow and stern lines are the safest way to lock through.
3: The lock lines provided at St Lucie Lock are keep on the top of the lock wall due the differential in pool levels. This keeps them from getting fouled in boat motors while entering and exiting the chamber (lessons learned).
4: The operators are to be courteous and respectful to all of our customers.
C-Otter:
Mr Marshall
I have no problem with the safety rule of having a bow and stern line, however, the problem I had was being put in a dangerous position standing on the foredeck which is forbidden by the Corp of Engineers website. I can handle a bow line through the window safely.
I guess I’m looking for clarification....When I next go through the St. Lucy lock will I be able to take a bow line and control it through my cabin window?
Yes or No?
Respectfully Tom Schulke
Response: Mr. Schulke,
The lock requires two lines for safety in the chamber. Maybe you have a cleat somewhere between the bow and mid ship that could be used. This would keep you from having to get all the way out on the bow of your vessel.
Thanks
C-Otter:I then sent two photos to Mr Marshall with a side view of our boat and the cleat location by the helm. In retrospect, I should have sent them with my first contact.
Response: Mr.Schulke.
The pictures make it clear and yes that cleat is a exceptional location.
In conclusion:
So hopefully the problem is solved ( thanks to Mr. Marshall’s professionalism) and boats like ours will be locked through without having to go on the foredeck. The supervisor was able to see that our boats are “exceptional “ but we already knew that. I’d like to know if any other C-Brat has a problem in the future. Another C-Dory locked through on a different day and had no problems but a different operator was on duty. Have fun and be safe.